Plex is an app that allows users to set up their own media centers at home. It is a very popular app among users of Smart TVs due to the additional possibilities it offers.

However, users of the app are suffering from various performance issues lately. As an example of the above, recently we covered the sudden audio dropouts and inability to play content that some face.

Now, new reports indicate that Plex app is experiencing slow and lagging UI on Smart TVs from Samsung and LG smart. Also, the glitch persists even after the most recent update of the app.

Plex app for Samsung, LG smart TVs slow/lagging UI

According to multiple reports, the Plex app UI is not having the best possible performance on Samsung and LG smart TVs. Apparently, the navigation through the interface presents a noticeable lag.

I reinstall Plex app but this does not help. I also tried to switch between Classic and modern layout, disable App Background and Datails Background. Source

Issue still present after recent update

It is worth noting that the Plex app for Samsung and LG smart TVs recently received an update. But, according to reports, the problems of slowness and lag in the UI remain present.

Potential workaround

Having said the above, there is a potential workaround that could help mitigate the issue. For this, you should set ‘Allow insecure connections’ and ‘Prefer insecure connections’ options on ‘preferred’ instead of ‘mandatory’.

At the moment, there seems to be no official acknowledgment of the problem. Once new updates related to the matter arise, we will update this article with all the pertinent information.

I can’t remember changing this setting and it wasn’t obvious to me that this needed changing, so I am hoping sharing this fix will help some of you as well. Just hope that haven’t made my home network vulnerable by changing these settings… Source

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