Plex is a popular tool that allows users to configure a wireless multimedia center at home capable of streaming content between different devices.
Plex uses a client-server system, is compatible with almost all types of multimedia files (videos, audio and photos) and is available on many platforms.
However, some users of the service have been facing issues with their library after a recent update (1, 2, 3, 4, 5, 6, 7).
There is a library updating glitch that causes the service to get stuck while scanning content on the latest version of Plex server for platforms like Windows and Linux.
Plex library updating gets stuck during scan
The problem on the Plex server may suddenly appear at some point during the file scan for the user library update. Basically, once the library scan process starts, Plex server gets stuck in an infinite loading loop.
Some users report that the Plex library scan temporarily works again after doing a server restart. However, the issue will reappear later.
For about the last week my Plex server has been getting stuck scanning my libraries – in this case TV programs, or movies. Sometimes I can cancel the scan. Other times I have to reboot the server. I am on version v1.25.5.5492-12f6b8c83 (Linux). (It’s a docker image via UnRaid).
Just wondering if it’s just me or somehing weird is happening? Cheers Source
No official acknowledgment, but there is a workaround
There is a workaround that reportedly helps to solve the problem. Apparently the issue is directly related to the latest version of the Plex server.
So, the workaround is to downgrade Plex to the previous version where everything worked fine (v1.25.3.5409).
At the moment there doesn’t seem to be an official acknowledgment from the Plex team about the glitch. Affected users will have to wait for official updates on a possible fix.
We will update this story as events develop or when a fix becomes available.
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