Here’s the crux of the article in video form
New updates are being added at the bottom of this story…….
Original story (published on January 02, 2023) follows:
PlayStation 5, the latest console from Sony, has been very successful in the market. It is common to have difficulties when trying to find a PS5 at the official price due to the high demand for the console.
That said, currently some PlayStation 5 (and even PlayStation 4) owners have been experiencing the ‘wv-109156-2’ and ‘0x00000023 SSL connect’ errors when trying to play EA games.
PlayStation 5 and PlayStation 4 ‘wv-109156-2’ and ‘0x00000023 SSL connect’ errors
According to multiple reports, the PlayStation 5 and PlayStation 4 ‘wv-109156-2’ and ‘0x00000023 SSL connect’ error messages suddenly pop up for some players when trying to load a game from Electronic Arts.
The problem appears in the form of a floating window with the message ‘Something went wrong’. From there, the only option players have is to exit the game by pressing the ‘OK’ option.
Some players suggest that the problem is related to a recent outage on EA servers.
Just went to play need for speed unbound after it being a couple days since I last had played it and I got this white screen and an error code wv-109156-2 and it won’t let me play the game. Source
my apex is frozen on a white screen when logging on and shows in the top left corner:
ERROR: 0x00000023
SSLError: 0x0000000
SSL connect error Source
Some potential workarounds
There are players who managed to resolve the error by re-signing into help.ea.com with their PlayStation Network (PSN) credentials.
In other cases, players also had to agree to EA’s new terms and conditions.
There is still no official acknowledgment from the PlayStation or EA team. We will update this story as events unfold.
Update 1 (January 03, 2023)
08:50 pm (IST): There is another potential workaround that involves disabling 2-Factor Authentication on your EA Account:
Remember to re-enable 2-Factor Authentication on your account once the issue has been officially fixed.
– Go to Account Settings -> Security
– DISABLE 2-Factor Authentication
– On your console, close NHL 23 and reboot the game
– Attempt to connect to the EA servers. Source
03:49 pm (IST): EA support has acknowledged this issue and said that they are working to fix it. However, they did not provide any ETA.
Update 2 (January 04, 2023)
09:38 am (IST): Here’s a tip from the community manager for those affected if prompt to accept terms after login does not appear for them.
Update 3 (January 05, 2023)
12:19 pm (IST): There is another potential workaround that could help you to fix the error messages:
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