Here’s the crux of the article in video form:
New updates are being added at the bottom of this story…….
Original story (published on September 29, 2022) follows:
PayPal is an American online payment service that allows quick and easy money transactions throughout the world. It is an electronic replacement for conventional paper-based methods like checks and money orders.
However, it seems that there’s a bug in the mobile app that’s preventing users from transferring or sending money to their bank accounts.
PayPal app freezing while transferring money
Many PayPal users (1,2,3,4,5,6,7,8,9,10) are experiencing an issue where the mobile app crashes or freezes while transferring money to the bank.
According to reports, users are facing this issue ever since the recent v8.26.0 update. Owing to this, some PayPal users are currently unable to transfer money to their respective bank accounts or pay bills.
Interestingly, the ‘keep money in PayPal’ option works fine but the ‘transfer to bank’ option causes the app to freeze.
Affected users have even tried deleting and reinstalling the app but to no avail.
Potential workaround
Unfortunately, PayPal hasn’t really acknowledged the freezing issue yet. But they did recommend some general troubleshooting tips that can be followed for a potential fix.
Users can also temporarily switch to the web version of PayPal as it seems to be working fine for many.
We hope that the team comes up with a definitive fix for the issue where the PayPal app is freezing while transferring money.
We’ll keep tabs on further developments and update the article as and when something noteworthy comes up.
Update 1 (October 3, 2022)
01:52 pm (IST): PayPal app recently received a new update on iOS with v8.27.0. However, it appears that users (1,2) are still experiencing freezing issues while transferring money to their bank accounts.
Update 2 (October 4, 2022)
03:30 pm (IST): PayPal support is now asking those affected to DM them for further assistance. However, they haven’t yet acknowledged the issue.
Update 3 (October 10, 2022)
12:06 pm (IST): PayPal has recently released a new v8.27.1 update on iOS. However, there’s no indication of whether or not it brings a fix for the freezing issue.
Update 4 (October 11, 2022)
05:55 pm (IST): According to a Redditor, uninstalling and reinstalling the PayPal app resolved the issue for them. You can try these steps for a potential fix.
Update 5 (October 13, 2022)
05:20 pm (IST): PayPal has acknowledged the issue where users are having trouble making transfers to the bank through app and said they are working on a fix.
So if the latest app update didn’t fix the problem, then it should be fixed soon.
Update 6 (October 14, 2022)
16:24 pm (IST): PayPal has recently released a new v8.27.1 update on iOS. However, there’s no mention of a fix for the freezing issue but users should install it to see if it fixes the problem.
Update 7 (October 17, 2022)
10:10 am (IST): Recent reports (1,2) suggest that the latest update for the Paypal app on iOS did not resolve the freezing issue during bank transfers.
Update 8 (October 18, 2022)
13:06 pm (IST): According to a user, those who have been restricted to the desktop version of PayPal because of the freezing issue can install the Android version of the Paypal app through an Emulator like Bluestacks.
Update 9 (October 19, 2022)
04:53 pm (IST): PayPal app has recently received a new update on iOS with v8.27.6. So users can install it and see if it fixes the freezing issue.
Update 10 (October 21, 2022)
16:15 pm (IST): It seems that the PayPal app freezing issue while transferring money to bank was resolved with the latest update as there are no fresh reports about the same.
Featured image source: PayPal
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