New updates are being added at the bottom of this story…….
Original story (published on December 07, 2021) follows:
Like most of its competitors, Paramount+ has an app available on a large number of platforms, including Roku.
However, users on Roku are suffering from error messages that are not allowing them to enjoy the service.
‘Content is not available’ error code on Paramount+ Roku app
This is one of the most reported problems by the users. Basically, the Paramount+ app refuses to load the content, and only offers an eternal buffering screen until the error code appears.
This issue is frustrating many users who feel like they are wasting their money by not being able to enjoy a service they paid for.
I had to uninstall sling and reinstall it a couple weeks ago bcause it wouldn’t load,Sling helped with it and said ROKU did a big update and now requires more space so I had to delete a lot of channels. Now the Paramount channel I pay for keeps buffering and won’t load ,it says content is not available try again later and there is no Technical support for Paramount or ROKU. Source
A similar issue while trying to load ads
Many Paramount+ Roku app users also report an issue while it’s trying to load ads. It seems that instead of loading the ad, the system just throws an error message.
The mentioned error is ‘Code CS-1200 Unfortunately an error occurred during playback. Please try again later’. here on, the user can no longer enjoy the show they were watching.
In addition to the above, the aforementioned error is reportedly affecting users since at least October. This means it’s already been weeks without any solution.
The fault is likely at Paramount+’s end, not Rokus
Given the multiple reports, the Roku support team responded that the problem is not theirs, but Paramount+, as it is the only app that presents a similar issue.
Meanwhile, the Paramount+ team has not declared anything in this regard. Therefore, affected users do not know if this problem will receive a fix.
Finally, if there is any new related development in the coming days, we will update this article to keep you informed.
Update 1 (January 26)
03:12 pm (IST): A Roku employee acknowledged the issue with ‘Content is not available error’. He said that the team is currently investigating it and working on a fix.
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