Overwatch 2 recently arrived as the long-awaited sequel to Activision-Blizzard’s popular Hero Shooter. Unfortunately, the launch has been a bit bumpy with multiple problems involved.
We have already recently covered issues such as progression missing after merging PC and console accounts, the Watchpoint Pack not working or the login and connection errors.
Now, the latest bug directly affects characters unlocked by players. According to multiple reports, most heroes are currently locked for many Overwatch 2 players.
Overwatch 2 new ‘locked heroes’ bug frustrating many
Currently, much of the Overwatch 2 hero roster is locked for many players for no apparent reason. The issue started a few hours ago and persists until now.
Also, it seems that the bug is affecting different consoles and platforms randomly. There are players whose heroes are locked on one console but are available on another console.
I’ve owned Overwatch since day one. I played just fine for a couple days, why are all of my heroes locked out of nowhere? Source
Hey I’ve been an overwatch player for a while now and for the first few days of overwatch 2 everything was working fine, but suddenly this morning I’ve been locked out of half the roster. I still have all my cosmetics and everything and it still lists them on my career profile but I can’t play them anymore. Source
Official acknowledgment & potential workaround
Fortunately, the issue has already been acknowledged by Overwatch 2 developers. However, there is no ETA for a fix yet.
In the meantime, there is a potential workaround that has helped some players get their locked heroes back:
It’s worth pointing out that right now the Overwatch 2 servers are down. So, it is possible that the company is implementing a fix, but we will have to wait to confirm this.
We will be monitoring the situation to update this story as events unfold.
NOTE: You can also check our Overwatch 2 bugs/issues tracker.
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