OnePlus is, for the most part, an enthusiast brand and one way the company is using to keep its customers happy is by engaging with them and listening to their feedback.
OxygenOS 11 has been out for about two months now and at the time of writing, the OnePlus 8 series of devices have been updated to this, while the OnePlus 8T ran this out of the box.
This custom Android skin from OnePlus has received praise and criticism in an equal measure owing to its drastic departure from look and feel of previous builds of OxygenOS.
Here are some of the most asked questions surrounding OnePlus’ Android 11 custom skin and the company’s stand.
OnePlus 8T users have noted that the Parallel apps feature on their devices running the latest OxygenOS 11 is not working. OnePlus says that this has been fixed and update is awaiting deployment
A: Please check whether the contact is a “linked contact” (linked contacts are marked with a unique icon in the lower right corner of the contact photo). If yes, please follow the steps below: Go to Phone – Tap the three dots in the upper right corner – Contacts Manager – Merge contacts – Quick merge.
These are, by no means, the only issues that have been afflicting users of OxygenOS 11. As mentioned earlier, we have been keeping tabs on these issues in our OxygenOS 11 bugs and issues tracker.
Q: Cricket card on the Shelf is not displaying the live score. A: Thanks for sharing your feedback. If you face this issue, please check if you still see the ESPN logo on your card. If yes, please update your app to the latest version from the Play Store.
Q: Why do some third-party apps and functions crash or are unresponsive on OxygenOS 11? A: This may happen because some third-party apps have not yet adapted to Android 11. We are actively communicating with the third-party app teams about this issue. You can also provide feedback to the three-party apps simultaneously to speed up the adaptation. Please watch out for the app updates.
Q: Why are the VoLTE and VoWifi services on the OnePlus 8 series and 8T not available in some areas after updating？ A: We are currently working with the operators closely, and these would be available soon in the upcoming updates.
We shall continue to keep an eye on these issues and update as and when they get addressed so stay tuned to PiunikaWeb.
NOTE: We have these and many more OnePlus stories in our dedicated OnePlus section.
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